FAQs

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We’re located in Culver City California. Stop by sometime and say hello!

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YES! Email us and lets discuss what’s possible. We work with DP’s & Editors all the time with content creation. Please email us at: info@resfx.com

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YES! We provide full production support for our clients. Let us know what you need and we’ll shoot it for you, we can typically provide custom clips within a week. Email us at: Info@resfx.com

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Yes and no, our metadata puts the decimal point in the wrong spot sometimes. It’s a bug we’re trying to fix, so if the focus distance looks wacky it’s because the decimal point is one or two digits off. Email us if you need help reading any specific elements focus distance.

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Yes we do! We denoise and degrain all elements for sale on the site.

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As long as they’re available to purchase on the site, you can download them. But we suggest downloading your purchase right away and backing up your files.

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Yes! Once your transaction is complete you will be directed to your account page where you can download a Zip file with EXRs or a ProRes 4444 Quicktime. You’ll also receive an email with a link to download your purchase.

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Most if not all of our elements are available to download as 4k UHD ProRes 4444 Quicktimes or UHD EXRs, elements are typically premultiplied with an alpha, so they’re ready to use. If they don’t have an alpha the element is intended to be additive.

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